Friday, May 21, 2010

Changes

Just a quick update. Grammy has given her two weeks resignation from Wally World. She is very frustrated with the lack of support she and the other CSM's get from management. What do I mean? When you tell a cashier to do something which you know is the right thing to do and the cashier disagrees with you, you would expect that a discussion should take place and the employee learns what the supervisor wants them to do. SO they do it! Right? Not there! Every time they are told to do something the cashier goes behind the CSM's and complains to upper management. So they have to bring in the CSM and ask "her side of the story". Of course Grammy is right and they tell her that, so does management tell the cashier they better listen to the supervisor. NO! They may tell the cashier to do it but why would they continue to allow empolyees to do this going around the supervisor. Oh I know, "Open door policy!" But that undercuts the supervisors authority and creates more work for the manager if they are constantly trying to fix supervisor - employee issues. I do believe in Open Door policy but managers MUST trust thier supervisors to do the right thing or else why have them at all. If the supervisor screws up you hold them accountable for a bad decision. Stop the insanity! Ok enough of my ranting.

The weather has been nice with some rain occasionally but now it's rainy and getting cooler. I'm very ready for warm weather. We are slowly getting the garden planted. Next I will work on the gazebo and do a face lift on it. Never a dull moment.